Freshservice

Official status unknown35 tools reported1 source

Manage IT service requests, incidents, and assets directly from Claude. Browse, create, and update tickets, incidents, and service requests in Freshservice without leaving your conversation. Fetch asset details, check ticket statuses, assign agents, and automate routine IT workflows using natural language. Make Freshservice a native part of your AI workflow—an intelligent IT service management agent that helps your team resolve issues faster and keep operations running smoothly.

Setup details

This source describes a project but provides no normalized endpoint or package identifier. Follow its source listing for setup instructions.

35 tool names reported

Source-declared tools. Availability can depend on the connection and permissions; these are not runtime test results.

Claude connector directory ↗ · Observed 2026-11-01 · Completeness not established

fetchSolutionCategories
fetchSolutionCategory
updateSolutionArticle
createOnboardingRequest
fetchOnboardingRequests
fetchOnboardingRequestForm
createOffboardingRequest
fetchOffboardingRequestTickets
placeRequestServiceCatalogItem
fetchServiceCatalogItemSearch
fetchServiceCatalogCategories
fetchOffboardingRequests
fetchSolutionArticles
createSolutionArticle
fetchSolutionArticleSearch
fetchServiceCatalogItem
fetchServiceCatalogItems
createTicket
fetchTicket
updateTicket
fetchTickets
fetchAgent
fetchAgents
fetchAssets
createAsset
fetchAsset
updateAsset
createTicketNote
fetchSolutionFolder
fetchSolutionArticle
fetchRequesters
fetchRequester
fetchWorkspaces
fetchSolutionFolders
createSolutionFolder

Sources and provenance

Claude connector directoryClaude tier: partner · Observed 2026-11-01

Grouping basis: listing. Exact endpoints or package sets can be grouped automatically; other relationships require evidence review. This does not verify publisher affiliation, connection health, or equivalent capabilities.